- Return Policy
You may return or exchange any item within 30-day of the date of shipment, but you must have all of the original packaging (box and components inside) to be eligible. Products with missing parts or original boxes are not eligible for a refund.
If your item is DOA, please don't hesitate to get in touch with us directly within 24 hours with clear pictures and video.
- Warranty Policy
ZHNN offers a 2-year warranty on all car head unit, and a 1-year warranty on CarPlay AI BOX.
All renewed products come with a 1 year warranty.
Warranty period starts from the day you receive the package.
Technical support and operational advice will still be provided for products that exceed the warranty.
WANT TO EXCHANGE AN ITEM?
No need to worry at all! Did you purchase ZHNN CarPlay AI BOX or a Car head unit?
If you are having the ZHNN CarPlay AI BOX:
Maybe you're not using the streaming feature to its fullest, but you don't want to miss the cool wireless CarPlay ...... If this sounds like you, we recommend referring to the following video first.
HAVING ISSUES SETTING UP YOUR CarPlay AI BOX?
If you are having the ZHNN Car head unit:
Maybe you are still worried about how to solder different colors of wires, then we suggest to upgrade to plug-and-play harness directly, or choose the specially customized car head unit directly.
STILL WANT TO EXCHANGE OR RETURN?
Make sure you have your order number and are responsible for the shipping fee ready. You can find the order number in the order confirmation email from ZHNNCAR.